Privacy Policy

Last updated: October 25, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Account Information: Name, email address, and password
Contact Information: Phone number, billing address, and company information
Usage Data: Information about how you use our email marketing platform
Email Lists: Contact lists and subscriber information you upload to our platform

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our email marketing services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends and usage

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With service providers who assist us in operating our platform
When required by law or to protect our rights
In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of data in transit and at rest
Regular security audits and updates
Access controls and authentication measures
Secure data centers and infrastructure

5. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your account and data
Opt out of marketing communications
Request a copy of your data in a portable format
Withdraw consent for data processing

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Website: https://falconyte.com/contact

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Note: This document is provided in English and serves as the legally binding version for all users. Translations (if available) are for convenience only.